Q -What does the Indian tour price include?
Ans. -The Indian tour price generally is inclusive of your accommodation, meals (Veg. Breakfast and Dinner only while Lunch is open where you can have food of your choice Veg/Non Veg), Transfers (Volvo Bus), Sightseeing, Tour Leader services etc but does not include your to and fro journey tickets. For more information on inclusion/exclusions of tour price kindly refer to our tour Inclusion/Exclusion section on the respective tour itinerary page on our website.
Q – Will the charges for Kids will be same as Adults?
Ans. – No, Charges for kids will not be same as adults but will vary with the age group. The different rates for different age group are as follows -
- Age Between 0-2 years - 25% of the package amount has to be paid per child and no seat will be available in Volvo during transfers.
- Age Between 2-7 years - 50% of the package amount has to be paid and separate seat will be available in Volvo during transfers.
- Age Between 7-12 years 75% of the package amount has to be paid and separate seat will be available in Volvo during transfers.
Note - For all the above age groups no separate room will be available.
Q -Are there any discounts on multiple ticket bookings?
Ans. -Yes. There are discounts between 10%-22%. It will be seen when you purchase a package and fill the No. of Guests box.
Q -Are the GST charges included in the tour package?
Ans.-Yes. It is included GST (5% of total tour package charges).
Q -Is my travel insured?
Ans. -Yes. It is accidental insured and not illness insured.
Q -What is generally the size of a tour group?
Ans. -Generally the average group size for tour is between 25 to 40. However, if a particular tour gets an overwhelming response then the group size may go beyond the aforesaid group size
Q -Who would be my co-travelers ?
Ans. -Your co-travelers can be any individual, right from a professional to a teacher, businessman, people of any religion, from any region, any language etc.
Q -Does the Tour Manager assist us on the entire tour?
Ans. -Yes, the Tour Manager will assist you throughout the tour; however, they are not responsible for baggage or any kind of personal belongings.
Q -In which language/s will the Tour Leader communicate with us?
Ans. -The Tour Manager will preferably communicate or give instructions on tour in Hindi and English.
Q -What type of meals is included on tour?
Ans. -We provide Breakfast and Dinner and serve vegetarian food only. We do not provide lunch so that you can have food of your own choice, i.e. Veg or Non Veg.
Q - Can some special arrangements be done for special occasions like Birthday/Wedding anniversary/Honeymoon night preparation etc.?
Ans. -Yes, these arrangements can be done with the help of our tour manager and hotel staff. But all the expenses has to be beard by person who wants it to be done.
Q – Can I invite my friends and relatives to meet when I am on the tour?
Ans – Yes. You can meet them but you have to follow the Hotel’s and Tour’s guidelines. If they have not purchased the package they shall not be allowed in hotel rooms, restaurants, coaches and sightseeing places for any activity on the tour. If at all they accompany you, then their expenses have to be taken care by you.
Q -Will it be possible to extend my stay or avail just a part of the tour ?
Ans. -No, This is not possible.
Q -Is the tour itinerary susceptible to last minute changes, as we need to plan our leaves & make necessary arrangements accordingly?
Ans. -We do not change the itinerary nor date of the tour, however in case of force majeure events, circumstances force us to change the routing or date of the tour, as the case may be, just for your safety.
Q -Can I incorporate any changes in my travel plan once the booking is done?
Ans. -Yes, you can modify your booking or travel plan till one month prior to your tour date. There may be certain charges for modifications or for canceling the old booking and making new arrangements. The travel consultants at our offices will assist you for the same.
Q -Do you provide Leave Travel Certificate?
Ans. -We do provide the leave travel certificate, subject to your intimation to us about your requirement at the time of booking the tour itself.
Q -What are the modes of travel on tour?
Ans. – O, we are providing AC Volvo buses but The mode of transport shall be chosen according to guests booked on a particular departure. (Please note AC will not be operational on hill areas)
Q -Are there any night journeys on tour?
Ans. -Not Always But yes some time there are night journey
Q -Do we have to walk a lot on tours ?
Ans. -Generally, we have to walk at sightseeing places, amusement parks and at the airports sometimes for a long distance, however the same will be timely instructed by the Tour Leader.
Q -Do we have to wake up early on tours ?
Ans. -Unless otherwise specified by the Tour Leader, we normally follow 7-8-9 schedule i.e. wake up at 7 am, breakfast at 8 am and departure at 9 am. However, the schedule may change as per the situation.
Q -Will I get drinking water during sight-seeing?
Ans. -One litre Bisleri (or similar) water bottle will be provided on daily basis.
Q -Will there be any extra charges for window seats or front seats in Volvo bus?
Ans. - No. There will be no extra charges. Usually it will be on first come first serve basis. But Front 3-4 seats will be preferably assigned to senior citizens/ pregnant women or anyone having problems like motion sickness etc.
Q - Is My entrance Fee to the Monuments or Payment for Adventure Activities covered in tour cost
Ans. -No, entrance fee to the monuments is not covered even payment for adventure activities, boat ride, rafting, paragliding, Zorbing etc is to be made directly
Q - Can I go for additional sightseeing?
Ans. - Transportation provided by us is point to point and as per itinerary, you can definitely hire a car on additional cost and do the sightseeing
Q -If I reach late and miss a part of the tour ?
Ans. -When you are on a group tour, Punctuality is very importance. So please be on time and always follow the Tour Leader's instructions. In case, of any delay, guest will have to make their own transport arrangements to join the group, we are not responsible/liable and no refund shall be given to you in this regard.
Q -What if I get sick/ hospitalized and cannot continue the tour?
Ans. - As you know this is a group tour, we cannot cancel the tour for one person. So the tour will continue as it is. It will be up to you, how to move forward. Yahoo Tour manager will do his best to help you but all the extra expenses has to be done by you.
Q -What assistance is provided to a disabled person or a senior citizen, who needs special assistance on tour?
Ans. -Individual assistance cannot be given to such guest by the Tour Leader and a qualified companion must accompany the guest who needs such special assistance.
Q -Can I take a wheelchair on tour? Will it be difficult while visiting places?
Ans. -Yes, you can bring your own wheel chair and move at most of the sightseeing places but a qualified companion must accompany guest who are traveling on wheelchair.
Q -What assistance is provided, if I dis-continue the scheduled tour, on account of illness?
Ans. -If you fall sick on tour, kindly inform the Tour Leader immediately. The Tour Leader will assist you in making all arrangements for the medical aid, doctor on call etc. However, the expenses will have to be borne by you. Here, Insurance plays a major role hence we highly recommend that you should get yourself and your family insured adequately before travel.
Payments and Bookings
Q -How many days prior to the tour should I do the booking?
Ans. -We recommend you to book your tour at least 3-4 months prior to the scheduled date as it can help you get your train or flight tickets easily.
Q -How can I book a tour?
Ans. -You can book your tour as follows - Register yourself, Choose a package, Add funds to your wallet as per the chosen package.
Q -What are the documents I required to carry on the tour?
Ans. -Pan Card and Aadhar Card, For kids birth Certificate and 4-5 photographs of each members
Q -Do I need to pay the entire tour price lump-sum while booking?
Ans. -Not Necessary. You can either pay the entire package amount in one go or you can only book the registration fees of Rs. 7499/- (which is Non Refundable) and book your tour with us. The balance amount of the package has to be paid 30 days prior to your tour date.
Q -Are there any cancellation charges?
Ans. -Yes. Our Cancellation Charges Prior to 31 days or more is Booking fees (Rs 7499/-), Between 30 -16 days of departure is 50% of tour cost, Between 15-8 days to date of departure is 75% of tour cost, If You cancel 7-1 days to date of departure then 100% of tour cost.
Q -Prior to tour departure is there any information provided?
Ans. -You will receive a mail 15 days prior to your tour, with information about the Destination, Things to carry, Weather, Shopping etc. Apart from this, there will also be a Whatsapp group of all the group members who are part of this package tour. Your tour manager who will be the admin of this Whatsapp group will form this group 7 days prior to the tour. All the queries would be discussed and answered in this group.
Q -In case of emergency whom can I contact?
Ans. -Tour manager.